Some of our services for individual tours:

• Accommodation in hotels, guesthouses or bed and breakfast as booked
• Breakfast buffet or full breakfast
• By half board, a minimum of a 3 course evening meal
• Luggage transfer from hotel to hotel
• Well planned routes
• Detailed documents in German or English (maps, route description, places to visit, important telephone numbers)
• Telephone service hotline

Possible exceptions and extras are found in each tour description.

Some of our services for guided group tours:

• Accomodation in good hotels or guesthouses
• Breakfast or breakfast buffet
• Minimum of 3 course typical evening meal
• Tour guide on the whole bicycle-route
• Vehicle support
• Luggage transfer from hotel to hotel
• All entrance fees and guided tours according to the programme
• Well planned tours
• Travel documents, mostly maps

Possible exceptions and extras are found in each tour description.

	Easy Routes These tours have very little difference in altitude and are easy to undertake even if you are not very fit.
	Middle Routes Some parts of the tour go through hilly areas and there will be several mountainous parts.
	Difficult Routes These tours are demanding and you need to be in good condition. They are several hours long and have a difference in altitude of up to 1000 m. Not recommended without the necessary training. Ideal for sporty people who have the necessary training and condition.

Wherever possible we use bike paths, but otherwise we use quiet side roads. In some exceptions, and only when really necessary, do we use busy roads. You can also encounter more traffic when going into and leaving a town. Please comply to the traffic regulations!

Booking a tour / payment

Please use the form provided to book your tour. The binding completion of the contract can only be undertaken in a written manner. We regret that we cannot accept telephone bookings. Bookings must be confirmed in writing by Funactive Tours srl. On receiving the booking contract, the client will pay 20% of the whole price as a down payment. The rest payment follows, at the latest, 30 days before begin of the tour, without the client receiving another request of payment. For late bookings with less than 30 days to start of the tour, you must pay the whole amount immediately.
After transferring the money, please send us a copy of the transfer either by fax (0039 0474 740858) or by E-Mail (info@funactive.info). You will be charged a fee for all changes made after confirmation.
Please note our Terms of Travel.

Accomodation

We carefully choose all the hotels and guesthouse we use, mainly 3 and 4 stars establishments. All rooms are with shower or tub bath and toilet. You can find all details of the accommodation in our programme. As we only ever stay one night in any hotel, some changes may occur. In this case, you will be told about it on arrival.

 
Luggage transfer

We organise the transfer of your luggage from hotel to hotel so long you use our labels. The number of luggage is limited to one piece for person. We kindly ask you to use easy to handle luggage with a weight of not more than 20 kg.

Tour information

After receiving the full invoice amount, we will send you the most important information and a list of the hotels by post or e mail. Detailed documents (maps, detailed route description, places to visit, extra information…) will be handed over to you at the first hotel.

Prices

All prices are per person and include all services listed. All prices are in Euro or in the additional currency and include VAT and all other taxes. Services not mentioned have to be paid for separately. All information about the prices can be found in each tour description.

Travel insurance

Travel insurances are not included in the price. It is strongly recommended to obtain a cancellation insurance as well as baggage and accident insurance. In collaboration with the European Travel Insurance we offer different insurances. Please consider the section “Service – Insurance” on our homepage for further information.

 
Service hotline

If you have some questions during your tour or if you need help please don’t hesitate to contact us. The telephone hotline is manned from 8.30 am to 7 pm every day. Please make sure you have our hotline number with you.

 
Return journey

You can usually return to the starting point of journey very easily by public transport. We also organise a shuttle bus transfer on most of the tours. If you want to take advantage of this service, please reserve a place when booking the tour.

Rental bikes and extra equipment

All rental bikes are 21 speed freewheel tour bikes especially built for our tours (ladies’ or men’s bike). A limited number of 7 speed bikes with back pedalling brakes (only unisex bikes) is available on request for some tours. Our team member will hand over the bikes at the starting hotel. Please state your height when booking the tour. All bikes come with a saddlebag, a lock, one air pump, inner tubes and a tool kit. At the end of the tour you can depose the rental bikes at the last hotel and close it with the lock.

Weather

Cycling, hiking and cross country skiing are outdoor activities. Even if we do our best in organizing your holiday, we have no influence on the weather. Please take some precautions for days with cooler temperatures and the occasional rainy spell. Often you can use public transport to shorten the daily route.

Recommendations

Suitable clothing is essential to your well-being during the tour. We advise you to wear padded cycle shorts, cycle gloves, sun glasses and a cycle helmet. Besides do not forget to bring a warm jumper and a raincoat. Further important items are a first aid kit, sun-tan lotion and a headgear (just in case you do not own a cycle helmet).

• make sure to drink enough, especially on hot days
• you should have suntan lotion and sun glasses as well as rain protection in your bike bag
• check your bike before starting off, we have spare bikes in case of emergency
• we expect tolerance on group tours
• there is a safe room for your bike in each hotel
• make sure you comply to the traffic regulations
• brake with sense
• don’t forget the telephone service hotline
• and don’t forget that you are on holiday!

A crash helmet is strongly recommended